FAQs

WHY BUY CUSTOM?
You should be asking yourself: why try to fit in when you’re a stand out? I have a passion for art and sneakers and like to provide my customers with something you could never find in a store.

WHAT KIND OF DESIGNS CAN YOU DO?
If you can dream it, I can paint it. Some of my clients have specific themes or ideas in mind, while others just want certain colors (like team colors) and tell me to run with it. Check out my gallery for ideas and inspiration.

HOW LONG DO THE DESIGNS LAST?
I use nothing but the best paint on the market that actually bonds to the leather, not lays on top of it. All of my paints are waterproof and have a protective finish applied twice to ensure your customs stay fresh. With that said, normal wear and tear can occur and the better you take care of them the longer they will last.

DO YOU ONLY PAINT AUTHENTIC SHOES?
Yes, I only customize authentic shoes. Replicas are often made of man made materials and fake leather which the paint does not adhere to, making the customization process a lot harder. Please don’t send fakes as I cannot guarantee a long-lasting and durable design.

HOW MUCH DO CUSTOM SNEAKERS/SKATEBOARDS COST?
Think of custom sneakers like getting a tattoo. Every order is unique, therefore it depends on the level of detail and the amount of materials needed, all based on your concept and budget.

HOW LONG DOES IT TAKE TO GET MY CUSTOMS?
The entire process of consultation to customization will take one to three weeks, depending on the design. Contact me if you are in a time crunch - we can work on expediting your order.

DO YOU PROVIDE THE SNEAKERS/SKATEBOARD?
I can provide the shoes/decks but this greatly affects the cost and length of time of getting your custom to you. I cannot guarantee that your size or style will be available to me therefore most customers provide me with new or lightly worn sneakers.

HOW DO I PAY? 
I will send you an invoice via Paypal. Or if you are local I accept cash or money order.

WHAT IS YOUR RETURN/REFUND POLICY?
Because I go to great lengths to consult with you on your design throughout the customization process and each design is customized for you, there is a no refund policy. I take pride in ensuring that each and every customer is satisfied.

HOW CAN I GET A PAIR/DECK?
Email me! rickey@illwalkees.com with your design idea and we’ll make it happen!